Firmware Developer

We’re hiring a Senior Digital Product Designer to work across Telepathic Instruments and Love and Money. This is a shared full-time contractor role focused on product design at the intersection of creativity, culture, and technology. At Telepathic, you’ll lead UX/UI for our digital software experiences, instrument interfaces (GUI), ecommerce, onboarding, and connected web platforms.

At Love and Money, you’ll contribute to high-impact digital, brand, and product sprints for world-class clients across identity, platform, and experience.You’ll work closely with product, creative, and engineering teams to scope, prototype, and deliver work that’s intuitive, inspiring, and effective. You’ll bring clarity to complexity, elevate our craft, and help us scale both product systems and design standards.

• Contribute to identity, UI, and digital platform design across client sprints
• Help shape branded product experiences with clear systems and stunning design
• Work across brand and digital teams to deliver world-class outcomes
• Bring product thinking into brand design, helping elevate strategy through UX clarity
• Rapidly iterate on prototypes, visual systems, and client-facing deliverables

• Lead end-to-end UX/UI for our desktop apps, web-based tools, and ecommerce platforms
• Design scalable, intuitive systems for our plugin ecosystem (e.g. Pistil), firmware UIs, and onboarding flows
• Collaborate with engineering to ensure design fidelity, performance, and feasibility
• Own the look and feel of GUI experiences for Orchid and future Telepathic instruments
• Translate synthesis parameters and controls into clear, expressive interation models
• Shape the visual language of Telepathic’s digital product layer
• Refine our Shopify-based ecommerce flow across markets
• Design drop experiences, product education flows, and support interfaces
• Partner with brand and marketing to drive seamless creative-to-commerce experiences
• Support UX validation through hands-on user testing, internal QA, and coordinated regression testing
• Design and refine test cases tied to user stories, collaborating with QA and product teams
• Participate in bug triage and feedback loops, helping isolate usability issues before release
• Monitor and analyse user feedback across BetaHub, Discord, Nolt, and Patreon
  Translate recurring issues and insights into actionable design improvements
• Maintain empathy-driven awareness of user sentiment and report back patterns regularly

• 5–10+ years experience in UX/UI and digital product design
• Mastery of Figma and modern design tooling (incl. component systems, prototyping)
• Strong systems thinking and design leadership
• Experience designing hardware interfaces, plugins, or digital-physical UX a big plus
• Able to work across product, QA, and engineering teams from idea to implementation
• Comfortable using validation, regression testing, and feedback platforms to inform design
• Strong communication and stakeholder presentation skills
• Bonus: experience with Shopify, BetaHub, Nolt, Discord, Patreon
• Bonus-bonus: you’ve used Orchid, are obsessed with music gear, or know the names of at least 5 of our Studios guests